This Privacy Policy describes how Life Transitions collects, uses, and protects your personal information when you use our website and services.

1. Collection of Information

We collect personal details when you use our website, including but not limited to:

Name and contact information (email, phone number, address)
Mental health history and treatment details
Payment and billing information
Information you provide through forms and communications

2. Use of Information

Your information is used to:

Deliver mental health services and coordinate your care
Communicate with you about appointments and treatment
Process payments and insurance claims
Improve our services and website experience
Comply with legal and regulatory requirements

3. Disclosure of Information

We do not disclose your personal information to third parties, except as required by law or as necessary to provide you with mental health services. Information may be shared with:

Healthcare providers involved in your care
Insurance companies for payment processing
Legal authorities when required by law

4. Security

We take reasonable measures to protect the security of your personal information. Please note that website usage data is separate from Protected Health Information (PHI) and HIPAA-protected information.

For more information about HIPAA regulations, visit: HHS HIPAA Information

5. Cookies

Our website uses cookies to personalize your experience and analyze website traffic. You can disable cookies through your browser settings, though this may affect website functionality.

6. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.

7. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

9. SMS Communications

For information about text message communications, please review our SMS Terms and Conditions.

10. Policy Changes

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Phone: (253) 363-8853
Address: 6201 Pacific Ave Suite C-3, Tacoma, WA 98408